Cookies Policy

Transparency, Control, and Choice

This policy explains how Cerafyna uses cookies and similar technologies to operate the Service, improve performance, and give you clear control over your privacy preferences.

For Ethical AI Companion Services

Effective Date:: February 11, 2026

Service Provider:: Cerafyna Technologies (to be established in the United Kingdom)

"The Service" refers to the AI companion service and any associated website or app.

Current Operational Host & Developer:

Total Solution Concepts Company, LTD / 讀樂樂行銷貿易有限公司 (Taiwan)

Address:: 新北市林口區文化二路一段20巷25弄4號1樓之2

Website:: www.totalsolutions.tw

Privacy Contact Email:: support@totalsolutions.tw

(UK legal entity details will be updated once Cerafyna Technologies is registered.)

1. Introduction

This Cookies Policy explains how we use cookies and similar tracking technologies ("cookies") when you visit our website or use our AI companion services ("Service").

We comply with:

UK GDPR
EU GDPR
EU ePrivacy Directive (Cookie Law)
Local cookie-consent requirements in the EU and UK

When you first visit the Service, you will see a cookie banner that allows you to accept or reject non-essential cookies.

The banner provides separate toggles for:

Essential cookies
Functional cookies
Analytics cookies
Third-party cookies

Consent is obtained only when you actively choose "Accept" or configure preferences.

Continuing to browse does not count as consent for non-essential cookies.

Consent will be re-requested when required by law or when this Policy changes materially.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, improve performance, and provide analytics.

Types of cookies include:

Session cookies — deleted when you close your browser
Persistent cookies — stored for a set period
First-party cookies — set by our site
Third-party cookies — set by external services

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

Required for the website and Service to function.

They enable:

Login and authentication
Security and fraud prevention
Basic site features
Load balancing and performance stability

Consent is not required for essential cookies.

3.2 Functional / Preference Cookies

Improve your experience by remembering:

Language preferences
Display settings
User-interface choices

These may not require consent, but we provide an opt-out option.

3.3 Analytics & Performance Cookies

Help us understand how users interact with the Service.

We may use:

Privacy-friendly analytics tools
Anonymized or aggregated usage data

Analytics cookies help us:

Measure traffic
Improve features
Detect errors

Some analytics providers may process data outside the UK/EU.

Where this occurs, we use safeguards such as Standard Contractual Clauses.

Consent for analytics cookies is obtained via explicit toggles in the cookie banner.

3.4 Third-Party Cookies

Set by external services such as:

Analytics providers
Payment processors
Embedded content (videos, widgets)

These providers have their own privacy and cookie policies.

4. Why We Use Cookies

We use cookies to:

Operate the website and Service
Maintain security
Remember your preferences
Analyze usage patterns
Improve performance
Support subscription and payment features

We do not use cookies for:

Targeted advertising
Behavioral profiling
Selling personal data

Analytics identifiers are pseudonymized or anonymized wherever possible.

6. Managing Cookies

You can control cookies through:

Our cookie banner
Browser settings
Manual clearing of cookies

Most browsers allow you to:

Block cookies
Delete cookies
Receive alerts before cookies are stored

Blocking essential cookies may affect functionality.

7. Data Collected Through Cookies

Cookies may collect:

Device information
Browser type
IP address (anonymized/pseudonymized where possible)
Pages visited
Time spent on the site
Interaction patterns

This data is used only for legitimate purposes such as security, analytics, and improving the Service.

Where possible, identifiers are anonymized or pseudonymized.

8. How Long Cookies Are Stored

Retention varies:

Essential cookies: session or short-term
Analytics cookies: typically 1–12 months
Preference cookies: until cleared or expired

We follow data-minimization principles and retain cookies only as long as necessary.

9. Updates to This Cookies Policy

We may update this Policy to reflect:

Changes in cookie usage
Legal requirements
New features or services

We will notify users via:

Website updates
Cookie banner changes
In-app or email notices (where appropriate)
Continued use of the Service after updates indicates acceptance.

1. Introduction

This Cookies Policy explains how we use cookies and similar tracking technologies ("cookies") when you visit our website or use our AI companion services ("Service").

We comply with:

UK GDPR
EU GDPR
EU ePrivacy Directive (Cookie Law)
Local cookie-consent requirements in the EU and UK

When you first visit the Service, you will see a cookie banner that allows you to accept or reject non-essential cookies.

The banner provides separate toggles for:

Essential cookies
Functional cookies
Analytics cookies
Third-party cookies

Consent is obtained only when you actively choose "Accept" or configure preferences.

Continuing to browse does not count as consent for non-essential cookies.

Consent will be re-requested when required by law or when this Policy changes materially.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function, improve performance, and provide analytics.

Types of cookies include:

Session cookies — deleted when you close your browser
Persistent cookies — stored for a set period
First-party cookies — set by our site
Third-party cookies — set by external services

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

Required for the website and Service to function.

They enable:

Login and authentication
Security and fraud prevention
Basic site features
Load balancing and performance stability

Consent is not required for essential cookies.

3.2 Functional / Preference Cookies

Improve your experience by remembering:

Language preferences
Display settings
User-interface choices

These may not require consent, but we provide an opt-out option.

3.3 Analytics & Performance Cookies

Help us understand how users interact with the Service.

We may use:

Privacy-friendly analytics tools
Anonymized or aggregated usage data

Analytics cookies help us:

Measure traffic
Improve features
Detect errors

Some analytics providers may process data outside the UK/EU.

Where this occurs, we use safeguards such as Standard Contractual Clauses.

Consent for analytics cookies is obtained via explicit toggles in the cookie banner.

3.4 Third-Party Cookies

Set by external services such as:

Analytics providers
Payment processors
Embedded content (videos, widgets)

These providers have their own privacy and cookie policies.

4. Why We Use Cookies

We use cookies to:

Operate the website and Service
Maintain security
Remember your preferences
Analyze usage patterns
Improve performance
Support subscription and payment features

We do not use cookies for:

Targeted advertising
Behavioral profiling
Selling personal data

Analytics identifiers are pseudonymized or anonymized wherever possible.

7. Data Collected Through Cookies

Cookies may collect:

Device information
Browser type
IP address (anonymized/pseudonymized where possible)
Pages visited
Time spent on the site
Interaction patterns

This data is used only for legitimate purposes such as security, analytics, and improving the Service.

Where possible, identifiers are anonymized or pseudonymized.

Transparency, Control, and Choice

1. Introduction

We comply with:

The banner provides separate toggles for:

2. What Are Cookies?

Types of cookies include:

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

3.2 Functional / Preference Cookies

3.3 Analytics & Performance Cookies

3.4 Third-Party Cookies

4. Why We Use Cookies

We use cookies to:

We do not use cookies for:

5. Cookie Consent Banner

When you first visit the Service, the cookie banner allows you to:

6. Managing Cookies

You can control cookies through:

Most browsers allow you to:

7. Data Collected Through Cookies

Cookies may collect:

8. How Long Cookies Are Stored

Retention varies:

9. Updates to This Cookies Policy

We may update this Policy to reflect:

We will notify users via:

Transparency, Control, and Choice

1. Introduction

We comply with:

The banner provides separate toggles for:

2. What Are Cookies?

Types of cookies include:

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

3.2 Functional / Preference Cookies

3.3 Analytics & Performance Cookies

3.4 Third-Party Cookies

4. Why We Use Cookies

We use cookies to:

We do not use cookies for:

5. Cookie Consent Banner

When you first visit the Service, the cookie banner allows you to:

6. Managing Cookies

You can control cookies through:

Most browsers allow you to:

7. Data Collected Through Cookies

Cookies may collect:

8. How Long Cookies Are Stored

Retention varies:

9. Updates to This Cookies Policy

We may update this Policy to reflect:

We will notify users via: